Privacy Policy
Last updated: 15 September 2026
This Privacy Policy describes how we collect, process, and protect personal data in accordance with the EU General Data Protection Regulation (GDPR) when you visit our website or contact us.
1. Data Controller and Contact Information
Data Controller: Logis group
Email:
hq@logis.group
Phone:
+33 1 56 03 67 75
For privacy-related matters, please contact us using the contact details provided on our website.
2. Purposes of Processing Personal Data
We process your personal data for the following predefined purposes:
Customer service and enquiries: Responding to contact requests, preparing quotations, and managing customer relationships.
Contractual obligations: Processing orders, carrying out projects, and providing services.
Website development and marketing: Analysing the user experience, monitoring visitor statistics, and providing targeted advertising.
Legal obligations: Fulfilling statutory obligations, such as those arising from accounting legislation.
3. Legal Bases for Processing (GDPR)
The processing of your personal data is always based on at least one of the following legal grounds:
Contract or steps prior to entering into a contract: Information provided through forms is processed in order to respond to your request for a quotation or to fulfil contractual obligations.
Consent: Information collected through cookies and tracking technologies is based on the voluntary consent you provide on the website.
Legitimate interest: Maintaining customer relationships, ensuring high-quality services, and developing our business.
4. Categories of Personal Data Collected
We only collect and process data that is necessary for the relevant purposes:
Information provided through forms:
- Name, email address, and telephone number.
- Company name and Business ID, where necessary.
- The content of your message and your service-related requests or preferences.
Automatically collected technical information (with consent):
- IP address and technical information relating to your internet connection.
- Location information, as well as information about the pages visited and how the website is used.
5. Regular Sources of Information
Personal data is primarily collected directly from you when you fill in forms or contact us.
In addition, we collect technical information about the use of our website using Google Analytics 4 and technical log files provided by the Duda platform. Cookie preferences and consents are centrally managed through Termly.
6. Disclosures and Transfers to Third Parties
We use trusted service providers that enable the technical implementation, communication, and analytics of our website:
Website platform: Duda Inc. (Website hosting and servers are located in Europe).
Cookie management: Termly Inc.
Analytics and advertising: Google Ireland Ltd. (Google Analytics 4, Google Ads) and Meta Platforms (Meta Pixel).
WhatsApp: If you use the WhatsApp link available on our website, you will be directed to a service provided by Meta Platforms.
Transfers outside the EU: Some of our service providers, including Google, Duda Inc., Termly Inc., and Meta, are companies based in the United States. As a result, personal data may technically be processed outside the EU/EEA. We take appropriate measures to protect personal data by ensuring that service providers are covered by the EU-U.S. Data Privacy Framework, where applicable, or by using Standard Contractual Clauses (SCCs) approved by the European Commission.
7. Use and Management of Cookies
We use cookies on our website to improve the user experience and collect statistical information. Cookies are divided into the following categories:
- Necessary cookies: These are required for the basic functionality and security of the website (Duda platform). These cookies cannot be disabled.
- Performance and analytics cookies: These help us understand how the website is used (Google Analytics).
- Advertising cookies: These help us provide targeted advertising (Google Ads, Meta Pixel).
We request your consent to the use of cookies through the Termly cookie banner. You can change or withdraw your consent at any time by clicking the "Cookie Settings" link or icon located at the bottom of the website.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy.
Customer and contract information: Retained for the duration of the customer relationship and the validity of the contract.
Legal obligations: After the end of a contract, information is retained for the period required by applicable legislation, such as accounting legislation.
9. Data Protection and Information Security
We protect personal data carefully and follow good information security practices:
- All communication between the website and the user is protected by SSL encryption (HTTPS).
- Electronic systems are protected by firewalls, individual user accounts, and strong passwords.
- We use two-factor authentication (2FA) in our administrative systems.
- Access to personal data is restricted to persons who need the information to perform their work duties.
10. Automated Decision-Making
We do not use your personal data for automated decision-making or profiling within the meaning of Article 22 of the GDPR.
11. Your Rights as a Data Subject
Under the GDPR, you have the following rights concerning your personal data:
Right of access: You have the right to know what personal data we have stored about you.
Right to rectification: You have the right to request correction of inaccurate or incomplete personal data.
Right to erasure: You have the right to request the deletion of your personal data from our systems, unless we are legally required to retain it.
Right to restriction or objection: You have the right to request restriction of certain processing activities or to object to the processing of your personal data where applicable.
Right to withdraw consent: You may withdraw your consent to the use of cookies at any time through the website's cookie settings.
Right to lodge a complaint: You have the right to lodge a complaint with the relevant data protection authority if you believe that we are processing your personal data unlawfully.
You may exercise your rights by submitting a written request using the contact details provided on our website.
